Forum: Subtitling
Topic: Netflix Hermes test
Poster: kiara kiaora
Post title: Can't finish the test.
When I registered for the test I noticed the system requirements and used a new computer as I didn't want to get stuck.
I managed to complete the first 3 stages of the test without any technical problem, however as soon as I started stage 4 the videos stopped loading, obviously the timer still ran (until I pressed the link to the support email).
When I checked the dashboard I also noticed that it was displaying 6 stages (stage 5 being counted twice).
I emailed them (twice) about these points more than a week ago, but I have not received any answer whatsoever.
Has anyone had this kind of problem with their test? Any suggestions? Should I create a second profile and restart? I am not too kin on retaking the first 3 stages and I am not sure I should try test 5 and start the timer on that one too without having solved stage 4 first.
It's quite a long test already, the least they should do is to provide proper support and/or be ready to deal with more support requests as more people take the test due to all the advertising and word of mouth.
I hope Netflix manages to sort out their support system, if there was a real deadline, I would have missed it because of this.
Topic: Netflix Hermes test
Poster: kiara kiaora
Post title: Can't finish the test.
When I registered for the test I noticed the system requirements and used a new computer as I didn't want to get stuck.
I managed to complete the first 3 stages of the test without any technical problem, however as soon as I started stage 4 the videos stopped loading, obviously the timer still ran (until I pressed the link to the support email).
When I checked the dashboard I also noticed that it was displaying 6 stages (stage 5 being counted twice).
I emailed them (twice) about these points more than a week ago, but I have not received any answer whatsoever.
Has anyone had this kind of problem with their test? Any suggestions? Should I create a second profile and restart? I am not too kin on retaking the first 3 stages and I am not sure I should try test 5 and start the timer on that one too without having solved stage 4 first.
It's quite a long test already, the least they should do is to provide proper support and/or be ready to deal with more support requests as more people take the test due to all the advertising and word of mouth.
I hope Netflix manages to sort out their support system, if there was a real deadline, I would have missed it because of this.